Shopper Discount And Rewards

A Darwen resident enrolled in an online membership programme known as Shopper Discount and Rewards. The programme, operated by Webloyalty, offers online savings and discounts at over 500 online retailers.

However, the scheme, which allows people to earn cash rebates of up to 20%, has come under criticism on various forums on the Internet where it has sometimes been accused of being a scam.

The business which runs the scheme, Webloyalty, recently got in touch with Darwen Online to response to such claims.

"To be absolutely clear: Webloyalty cannot “sign people up” or accept credit or debit card information without the consumer’s approval. Typically, a consumer takes four affirmative steps to join and authorises the transfer of his/her personal and credit/debit card information." Martin Child explained.

The shopper discount is free for the first 30 days and, if the member doesn't cancel, is charged £8 per month for the service. Mr Child went on to tell us how the new member is taken to a page which plainly and explicitly advises them that they've just joined the Webloyalty service.

The member is also sent numerous emails confirming membership including a reminder of the date which their free trial expires. Some people, including the Darwen resident, still deny knowledge of the recurring payment until they receive their credit card statements.

Webloyalty has 2 million members worldwide, including hundreds of thousands of members here in the UK and they deny any accusations of being a scam stating that they make every effort to be straightforward with their offers, allowing consumers to make educated choices regarding their decision to join the membership programme.

Darwen Online are pleased to announce that Webloyalty have agreed to refund the Darwen pensioner who was unaware of the recurring payment or its origins until spending over £30 on the scheme.

Our advice - make sure you read everything carefully before confirming payment and be sure you know what you're signing up for. Webloyalty offer a FREE trial before charging for the service and members can phone the freephone number displayed in the footer of all their emails. - 0808 234 1539.

For your reference the payment might show up on your statement as WLI Shopper Discount or WLI Reservations and customers are encouraged to contact customer services with any question you may have about the service.